Backup Care

Finding the right child or elder care solution can be challenging. When regular care arrangements fall through, it can be difficult to find quality backup care alternatives. BMC has partnered with Bright Horizons Family Solutions to offer you the Backup Care Advantage Program, giving access to a national network of high-quality care solutions for both your children and elderly family members. The company provides
Backup Care to you automatically – you do not need to enroll in this coverage. 

The Backup Care Advantage Program can help when:

  • You have a new baby and need short-term care while you transition back to work.
  • Your child's school or child care center is closed for breaks, teacher in-service days or inclement weather.
  • Your stay-at-home spouse is called in for jury duty or has an appointment.
  • Your parents (who live out of state) have a regular in-home care provider who is sick or on vacation.
  • An adult/elder relative requires homemaker or companion services, such as household tasks, cleaning, cooking, shopping or laundry.

Cost of Service

BMC covers the majority of expenses for up to 10 days of backup care per year, per employee. If you decide to use any of the recommended services, the copays are:

       • $15 per child or $25 per family for center-based care,

       • $6 per hour (4-hour minimum) for in-home care.

Register in Advance

Register in advance so that you are ready to use the Back-Up Care Advantage Program when you need care. You can register two ways: Online at and enter the BMC employer username: BMC and password: CARE4YOU, or call the toll-free number at 1-877-BH-CARES (1-877-242-2737). Care Consultants are available 24 hours per day, 7 days a week. You will be asked to provide the care recipient name, birth date, any known allergies and an emergency contact.

Additional Family Support (CareDirect ™)

You also have access to additional family resources to help you secure your own regular, ongoing care needs, through Bright Horizons CareDirect™ including:

  • Preferred enrollment access at select Bright Horizons child care centers.
  • Discounts off tuition for full-time care at select participating network child care centers.
  • Online, self-serve and self-pay resources to search for and connect with:

                — Babysitters and nannies for regular and weekend care (including children with special needs) and adult/elder caregivers – available through Sittercity 

                —  Pet sitters, dog walkers, groomers and more – available through Sittercity

                — Eldercare resources, planning, and referrals – available through Years Ahead  and Long-Term Solutions

                — Tutoring, test prep and homework help – available through BrightStudyTM

                — Housekeepers and additional homework help – available through Sittercity

Bright Horizons Family Solutions is the world's leading provider of employer-sponsored child care, early education and work/life solutions. It manages more than 750 full-service and backup child care centers around the world.

Download the Backup Care App

Download the free Bright Horizons Backup Care app for your android or Apple device.


Bright Horizons

Plan Details

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Machine Readable Files

The Departments of the Treasury, Labor, and Health and Human Services (the Departments) have issued the Transparency in Coverage final rules (85 FR 72158) on November 12, 2020. The final rules require non-grandfathered group health plans and health insurance issuers in the individual and group markets (plans and issuers) to disclose certain pricing information. Under the final rules a plan or issuer must disclose in-network negotiated rates and billed and out-of-network allowed through machine-readable files posted on an internet website. Plans and issuers are required to make these files public for plan policy years beginning in 2022. This material is for information only. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. You can access the BMC machine readable files here.