FAQs

< Back to Transition Hub

Flexible Spending Accounts

Who administers BMC’s Flexible Spending Accounts?

Flexible Spending Accounts are managed by Your Spending Account (YSA). YSA is part of Alight, BMC’s Benefits Administrator.

Suppose I contribute to an FSA during Annual Enrollment. When will I receive YSA/Alight FSA information and my FSA debit card?

You will receive initial YSA/Alight FSA information via e-mail. Your new YSA/Alight FSA debit card will be mailed to your home address in December. However, the FSA card can’t be used until January 1, 2021.

When can I start using my new FSA debit card?

The FSA debit card will be operational on January 1, 2021.

What happens if I don’t receive my new FSA debit card in the mail by January 1, 2021?

Call the BMC Benefits Center at 877-262-4849 Monday through Friday from 8 a.m. to 9 p.m. EST.

Is using the new debit card a paperless process?

No. Even though you are not required to submit paper claims, the IRS still requires you to maintain your receipts and itemized statements for the full Plan Year. In some instances, you may be required to submit documentation to YSA to substantiate expenses.

Does YSA use direct deposit for FSA reimbursements when I cannot use my FSA debit card to pay for an expense? Where do I enter my direct deposit information?

Yes, YSA can issue reimbursements via direct deposit. Direct deposit is the fastest way to receive reimbursements. After January 1, 2021, simply log on to mybmcrewards.com and click on the Your Spending Account (YSA) tile to enter your direct deposit information.

Does YSA offer a mobile app?

Yes, the YSA Reimburse Me app. Use the app to access, view, manage your account, and get quicker reimbursements on the go. Download the Reimburse Me mobile app to your Apple or Android devices.

Can I use my YSA debit card to pay for dependent care expenses?

No, you must go online to request reimbursement for dependent care expenses. Login to mybmcrewards.com and click on the Your Spending Account (YSA) tile. With the Reimburse Me app, use the Dependent Care E-signature feature to enter your claim details. Then, ask your dependent care provider to tap and sign the signature line on your smartphone screen.

How will I access my Flexible Spending Account?

You may obtain your flexible spending account (FSA) summary by visiting mybmcrewards.com after January 1, 2021, and clicking on the Your Spending Account tile. You can access your FSA election/balance information, transaction summary, and banking information. For claims, upload any claim documentation along with debit card receipts that are required for substantiation purposes.

Where can I find more information about YSA/Alight FSA?

Visit mybmcrewards.com and click on the Your Spending Account (YSA) tile, then click on Knowledge Center.

I still have a 2020 Health or Limited FSA balance. What is the final day to use my Benefitsolver MyChoice/FSA debit card to pay for 2020 FSA eligible expenses?

You can continue to use your MyChoice/FSA debit card through December 31, 2020, to pay for 2020 FSA eligible expenses. Beginning January 1, 2021, FSA reimbursement requests for 2020 FSA qualified expenses must be submitted online through the Benefitsolver MyChoice/Consumer Accounts website. MyChoice/FSA debit cards will be deactivated on January 1, 2021.

What is the final day to submit a claim online to Benefitsolver?

The final day to submit a 2020 MyChoice/FSA claim (Health, Limited or Dependent Care) online is March 31, 2021.

If I have a $500 or less MyChoice/FSA balance as of April 1, 2021, will the balance automatically rollover to my 2021 FSA?

Yes, remaining 2020 Health or Limited FSA balances up to $500 will roll over to Your Spending Account in May 2021. You can use your 2020 FSA rollover amount through December 31, 2021, with YSA/Alight FSA.

Note: If you believe you will have 2020 rollover FSA funds for 2021, ensure you enroll during Annual Enrollment in either a Health Care FSA (PPO Plan) or a Limited Use FSA (HSA Plan).
How do I log on to Benefitsolver without going through SharePoint Benefitsolver SSO?

Go to http://benefits.compuware.com and log in with your username and password. If you do not know them, select Register, then provide your company key (compuware), your Social Security number, and your date of birth.

I tried logging in to the Benefitsolver website and got locked out. Who do I contact?

First, use the forgot username or password feature on the Benefitsolver login page, or you can contact Benefitsolver at 844-214-7289, Monday through Friday 8 a.m. – 8 p.m. EDT.

I have questions about my 2020 MyChoice/FSA. Who do I contact?

Continue to direct questions about your 2020 MyChoice/FSA to Benefitsolver at 844-214-7289, Monday through Friday 8 a.m. – 8 p.m. ET or claims@mychoiceaccounts.com.