FAQs

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Health Savings Account

When will I receive my HSA card for 2021?

Your Spending Account (YSA) will mail HSA cards to 2021 HSA participants’ home address by mid to late December 2020.

When will my January 15 HSA payroll contribution and BMC HSA match be available in my 2021 HSA?

Contributions are available the next business day from the date of pay.  For example, the January 15 pay date contributions will be available and posted on mybmcrewards.com on January 16. Click on the Your Spending Account tile. If the pay date falls on a Friday, then contributions will be posted on Monday.

Do I need to activate my 2021 HSA card before I can use it?

You have the option of using your card as “credit” or with a Personal Identification Number (PIN) if your merchant accepts PIN transactions. When you activate your card, you will be asked to set up a four-digit PIN of your choice. To set up a PIN, call 888-999-0194 or the number on the back of your YSA card. You will be prompted to provide your card number, ZIP code, and three-digit security code located on the back of your card. After providing the information, you will be asked to select a four-digit PIN of your choice. The same PIN applies to all YSA cards on your account.

Who is UMB Bank?

UMB Bank is the custodian for the BMC HSA.

How do I transfer my existing HSA to BMC’s HSA?

Beginning January 5, 2021, complete a UMB transfer form and submit it to your previous HSA custodian.

I am transferring my Fidelity HSA to BMC. What Fidelity HSA information should be listed in Section C - Current Trustee or Custodian of the Transfer to UMB from Other Trustee form?

You should include this Fidelity information in Section C:

Institution Name:
Fidelity Personal Trust Company, FSB

HSA Account #:
Your Fidelity HSA Account #

Mailing Address:
Fidelity Investments
Attention: TOA
PO Box 770001
Cincinnati, OH  45277-0035
Phone:  800-544-3716

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What’s the process for setting up an HSA at BMC?

When you enroll in the BCBSTX HSA Plan, BMC sets up an HSA for you through Your Spending Account (YSA) and UMB Bank. You’ll also receive an HSA welcome kit and debit card. UMB Bank might ask you to verify your information. They’ll send the request to your home mail. If you do not respond to this request within 60 days, your HSA account will automatically close. You will be ineligible to make your own contributions or receive company contributions.

I am new to the HSA. What are HSA eligible expenses?

You can use your HSA for qualified health-related expenses as allowed by the IRS. Some expenses may not be covered by your medical plan but are considered “eligible expenses” for payment with HSA dollars. For a list of eligible expenses, please visit mybmcrewards.com and click on the Your Spending Account tile or see IRS Publication 502.

Who do I contact if I have questions about my BMC HSA?

Call Your Benefits Resources (YBR) Monday through Friday 8 a.m. to 9 p.m. EST at 877-262-4849.

When will the final 2020 Compuware HSA payroll contribution be applied to my Fidelity HSA?

The last 2020 Compuware HSA payroll contribution will be applied to Fidelity HSA accounts between December 31, 2020, and no later than January 4, 2021. This schedule reflects the Friday, January 1 holiday and associated weekend.

What happens to my Fidelity HSA?

With the Compuware HSA plan ending, you can keep your HSA with Fidelity and continue to use and grow your account. Or, you can transfer your HSA to BMC’s HSA beginning January 5, 2021. You must be enrolled in the BCBSTX HSA plan for 2021 to transfer your HSA account to BMC.

You won’t pay an account fee to continue your HSA with Fidelity. Early January 2021, Fidelity will seamlessly re-register your HSA as an individual account. Fidelity will send you a new card when your active Fidelity HSA card is due to expire. (see Good Thru date on your Fidelity HSA card).

Will my Fidelity HSA card be deactivated on January 1, 2021?

No, your Fidelity HSA card will not be deactivated. Remember, your Fidelity HSA is your own personal account; only you can deactivate your HSA card. You can continue to use your Fidelity HSA for HSA eligible expenses, including expenses incurred while covered under BMC’s health care plans.

Can I continue to pay eligible HSA expenses with my Fidelity HSA?

Yes, you can continue to use your Fidelity HSA for HSA eligible expenses.

I tried logging in to my Fidelity HSA account and got locked out? Who do I contact?

First, use the Forgot Login? link at the top of the Fidelity home page, or you can contact Fidelity at 800-544-3716 for assistance.

If I have questions about my Fidelity HSA, who do I contact?

Contact Fidelity at 800-544-3716 or at netbenefits.com.